Shipping policy

Shipping Policy

Thank you for shopping with VELNOX. We are committed to ensuring that your orders are delivered to you as quickly and efficiently as possible.

1. Processing Time

All orders are processed within 1-5 business days. Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines typically range between 5-7 business days depending on your location.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking information will be active within 24 hours.

4. Damages & Issues

VELNOX is not liable for any products damaged or lost during shipping. If you received your order damaged, please refer to our Return and Refund Policy or contact us immediately at the email below.

5. Contact Information

If you have any questions regarding your shipment, please contact us at:

Email: velnox.support.in@gmail.com